Terms & Conditions

• These Terms and Conditions apply to all services provided by Everallure Jewelry, including custom design, manufacturing, repairs, modifications, and related work. By engaging our services or purchasing from us, you acknowledge and accept the following:

  1. Scope of Services

  Everallure Jewelry provides:

  • Custom jewelry design and manufacturing

  • Jewelry repairs, resizing, soldering, stone setting, and restoration

  • Sales of ready-made jewelry items

  Services may be performed on jewelry manufactured by Everallure Jewelry or on items brought in by the client from other sources.

  2. Client Acknowledgment and Assumption of Risk

  A. Pre-Existing Conditions

  • We will inspect jewelry items and may advise clients of any observed weaknesses, damage, or security concerns.

  • Recommendations regarding structural integrity, stone settings, or other safety concerns are provided for your protection.

  • Declining recommended repairs may result in future damage, stone loss, or complete failure of the jewelry.

  B. Inherent Risks of Jewelry Work

  • All jewelry work involves inherent risks, including but not limited to: metal fatigue, stone damage, stone loss, discoloration, and potential structural failure.

  • Repeated work on any jewelry gradually thins the metal through filing, sanding, and polishing.

  • Sizing, soldering, and modifications may affect structural integrity.

  • Certain gemstones and materials may be damaged by heat, chemicals, or mechanical processes required for jewelry work.

  C. Design and Sizing Decisions

  • Custom sizing and modifications are made based on your specific requests and measurements taken at the time of service.

  • Ring sizing calculations for multiple bands/rings joined together are based on professional standards and client preferences.

  • Clients are provided an opportunity to try on and approve the fit and appearance of their jewelry before final acceptance.

  3. Service-Specific Notices

  • Clients will be informed of any observed structural weaknesses or risks.

  • Declining repairs such as worn prong reinforcement increases the risk of stone loss.

  • Separating soldered rings may cause misalignment, increased wear, and potential damage over time.

  • Repeated modifications will gradually thin the metal.

  • Jewelry fit and appearance must be checked and approved by the client upon collection.

  4. Orders, Estimates & Payments

  • A 50% deposit is required to begin any custom or repair work.

  • Estimates are based on initial inspection; additional costs must be approved before proceeding.

  • Final payment is due upon completion and prior to delivery or pickup.

  • Accepted payments: credit card, bank transfer, Zelle, or other approved methods.

  5. Custom Designs & Packaging

  • Custom designs are delivered in Everallure’s exclusive branded packaging, showcasing your piece with elegance.

  • Ready-made items are presented in our signature black velvet box.

  • Additional gift wrapping is not required.

  6. Shipping & Delivery

  • Shipments are fully insured to the client’s provided address.

  • Everallure Jewelry is not responsible for delays, damages, or loss after the package leaves our facility.

  • Local pickup is available by appointment.

  7. Returns & Exchanges

  • Ready-made, unworn jewelry may be returned or exchanged within 7 days of delivery.

  • Custom, engraved, altered, or bespoke pieces are final sale.

  • Shipping costs for returns/exchanges are the client’s responsibility.